Cancellation & Training Policies
DECRĒ Cancellation & Training Policies
As of August 14, 2026
Member Agreement, Success Policies & Liability Waiver
Thank you for choosing DECRĒ Training. Our mission is to help you build lasting health, strength, and discipline through expert coaching, accountability, and consistency. This agreement outlines our coaching policies and establishes a clear understanding between you and DECRĒ Training.
By reviewing this policy, you acknowledge that you have read, understand, and agree to the following terms.
MEMBER SUCCESS POLICIES
Membership & Billing
Memberships are billed each month automatically using the payment method on file.
Your membership reserves coaching time and provides access to the services included in your selected coaching plan.
All membership fees are non-refundable.
Session Usage
Your monthly training sessions are reserved specifically for you and must be used during your current billing cycle.
Unused sessions do not roll over into future months, cannot be transferred, and have no cash value.
Our coaching model is built around consistency. Showing up regularly is one of the biggest predictors of long-term success.
Use it or lose it.
Scheduling
Training sessions are scheduled in advance based on coach availability.
Members are encouraged to reserve their preferred session times as early as possible each month.
Cancellation & Rescheduling
We understand that unexpected situations occur.
- Appointments canceled at least 24 hours in advance may be rescheduled within the same billing cycle, subject to availability.
- Cancellations made less than 24 hours before the scheduled session will be considered a completed session.
- Missed appointments without notice (“No Shows”) are considered completed sessions and cannot be rescheduled.
Late Arrival Policy
If you arrive late, your session will still conclude at its scheduled end time to respect the appointments of other members.
Arriving more than 15 minutes late without communication may be considered a missed appointment.
Membership Cancellation
- Memberships require a 30-day written notice to cancel.
- Membership benefits remain active during the notice period.
- Payments already processed are non-refundable.
Membership Holds
Members may request one membership hold of up to 30 days per calendar year for:
- Medical reasons
- Extended travel
- Family emergencies
Requests should be submitted prior to the next billing cycle whenever possible.
Illness Policy
If you are experiencing symptoms of illness, please stay home.
Whenever possible, notify your coach at least 24 hours in advance. DECRĒ Training reserves the right to make reasonable exceptions for contagious illness.
Health Acknowledgement
I certify that I am physically able to participate in exercise and fitness activities or have consulted with my physician regarding participation.
I understand that it is my responsibility to immediately notify my coach if I experience dizziness, chest pain, shortness of breath, injury, or any unusual physical symptoms during or after exercise.
I acknowledge that DECRĒ Training does not provide medical diagnosis or treatment and that all coaching and nutrition guidance is educational in nature.
Assumption of Risk
I understand that participation in strength training, cardiovascular exercise, mobility training, stretching, resistance training, recovery services, and other physical activities involves inherent risks.
These risks include, but are not limited to:
- Muscle soreness
- Sprains and strains
- Falls
- Equipment-related injuries
- Elevated heart rate or blood pressure
- Serious injury, disability, or, in rare circumstances, death
I voluntarily assume all known and unknown risks associated with participation.
Release of Liability
In consideration for being permitted to participate in DECRĒ Training programs, I voluntarily release and forever discharge DECRĒ Training, its owners, coaches, employees, contractors, affiliates, and facility partners from any and all claims, demands, causes of action, damages, liabilities, or expenses arising out of or related to my participation, except where prohibited by applicable law or caused by gross negligence or willful misconduct.
I understand that I am participating voluntarily and accept full responsibility for my health and safety.
Photography & Media Release
Unless I notify DECRĒ Training in writing, I grant permission for photographs, videos, testimonials, and other media captured during training sessions or events to be used for educational and marketing purposes without compensation.
I understand that I may revoke this permission at any time by submitting a written request.
Emergency Medical Authorization
In the event of a medical emergency in which I am unable to provide consent, I authorize DECRĒ Training personnel to contact emergency medical services on my behalf.
I understand that I am responsible for any medical expenses incurred.
ACKNOWLEDGEMENT
By reading this policy and continuing with our services, I acknowledge that:
- I have carefully read this agreement.
- I fully understand its contents.
- I understand that I am giving up certain legal rights by accepting this agreement.
- I voluntarily agree to all DECRĒ Training policies and terms.
- I understand that these policies may be updated periodically and that I will be notified of any material changes.